At Liquidation Princess, we strive to ensure your satisfaction with every purchase. Please read our return policy carefully to understand your rights and obligations when returning items purchased from our store.

1. Product Condition:

  • Our products may be sourced from major retailers and can include new unopened, new open box, shelf-pulls, returns, overstock, and undelivered items.
  • All products are thoroughly inspected to ensure they are in excellent condition before shipping.

2. Return Eligibility:

  • We do not provide exchanges, returns, or refunds for change of mind or buyer’s remorse.
  • Returns are accepted only for electronics and small appliances within 5 days of purchase in the case of malfunction.
  • To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.

3. Return Procedure:

  • If you believe your electronic or small appliance purchase is defective, please contact us within 5 days of receiving the item.
  • To initiate a return, please contact our customer service team at liquidationprincessca@gmail.com or +1(647) 622-6200 to obtain a return authorization.
  • Once your return is authorized, please securely package the item and include all original accessories, manuals, and packaging materials.
  • Please note that you are responsible for the cost of shipping the product back to us.

4. Refund Process:

  • Upon receiving the returned item and verifying its condition, we will issue a store credit for the value of the returned item.
  • The store credit can be used towards the purchase of an item of equal or lesser value from our store.

5. Exceptions:

  • We reserve the right to refuse returns that do not meet our return policy criteria.
  • Items that are not eligible for return include but are not limited to: clearance items, personalized items, and items purchased during promotional events.

6. Contact Us:

  • If you have any questions or concerns regarding our return policy, please feel free to contact us at liquidationprincessca@gmail.com or +1(647) 622-6200. Our customer service team will be happy to assist you.

Note: This return policy is subject to change without notice. Please check our website for the most up-to-date information.